What to consider before hiring office cleaning services
Offices and commercial establishments working at full capacity need regular maintenance. And we are not just talking about the janitorial services that you should always have on standby. Professional office cleaning services offer deep cleaning, sanitization, and thorough disinfection. These vendors use heavy-duty cleaning equipment and operate with trained staff to ensure clean premises. Here are some more important points to consider before you sign a professional cleaning contract.
Understanding your cleaning needs
All offices and establishments will differ when it comes to their operational needs. This is one of the main reasons you, as a business owner, must understand what the place needs. More importantly, professional office cleaning services offer all-inclusive packages. The type of office will determine what type of package is suitable and affordable. Only then are the vendors in a position to give you a custom quote depending on the type of equipment and staff necessary to get the job done.
Check licensing and paperwork
There are dozens of office cleaning services that you can find online to get the job done. However, as a responsible business owner, you must verify all documentation to check if the service is legit. Office cleaning is a major commercial undertaking and should not be taken lightly. Check to see if the service has a valid operating license and is incorporated by adhering to professional standards set by the industry. The vendor must also produce valid documentation for all staff employed and provide proof of proper training and certification.
Experience matters
Even if the company has all the fancy equipment and an army of technicians, check the number of years they have been in business. The more office establishments they have on a retainer, the better is their ability to adapt, expand, and provide value for money cleaning. Experience ensures the quality of services and instills confidence for both the vendor and the customer. Always compare services that have tackled multiple size jobs and provide consistent satisfaction. To surmise, they need to know how things should be done to save time and effort.
Different types of services
Cleaning, disinfecting, and sanitizing a huge working space requires a lot of workforce and resources. This is why cleaning packages are divided explicitly into individual tasks and assigned to technicians. Most common services include floor cleaning, window cleaning, furniture and storage space disinfection, and room sanitization. All this should be done using the best and high-quality equipment. The vendor should also ensure that the service leaves a smaller carbon footprint. You must check and confirm these things before signing over the dotted line and agreeing to the pricing.
Safety of the services
Office cleaning requires proper planning, as the vendor must get most of the work done during office hours. As a business owner, you wouldn’t want to lose time and money by shutting down the premises to facilitate the cleaning session. First and foremost, the vendor must ensure utmost safety. A lot of chemicals and heavy-duty equipment will be needed to clean the premises. It is their duty to ensure the staff is adequately trained and well equipped to handle the job without causing any accidents. Secondly, time management is critical here.
Read reviews and consider recommendations
In today’s day and age of social media, you will find dozens of reviews and customer testimonials online. Many are even directly published on the website of professional office cleaning services. Read reviews and see if existing customers are satisfied with the quality of work. Also, check to see if there is proper customer support and grievance redressal system to acknowledge complaints. Efficient problem solving is one of the signs of a professionally thorough and efficient service.
Overall service quality
Is the vendor reputed for paying close attention to detail? Can they operate on a flexible schedule that caters to your business needs more efficiently? Do they have a proper contract and pricing policy for the services offered? And most importantly, are these professional office cleaning services accountable and willing to take responsibility for any unsatisfactory work? These are all critical questions that need to be answered before paying for a package deal.
Pricing
There are no standard quotes, mainly because office cleaning spaces and needs will differ for each client. So, pricing will vary depending on what is included and excluded in the package. However, retaining services for a longer duration and employing them for multiple cleaning jobs will earn you the best quotes. You can save more money by extending contracts and requesting customizations to adjust the package further since cleaning takes priority.